What is your Refund policy?
Golden Plugs Refund Policy
No returns or exchanges. All sales final!
Returns (ONLY IF WE TELL YOU TO) : All items must be returned to Golden Plugs Within 5 days of receipt. Items must be unworn and unwashed in the bundle with tags. If an item is not returned in the same condition in which it was sent, it will be denied.
Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $9.00, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT
Golden Plugs Clothing / Shoes Returns / Exchanges
A customer changing their mind after purchase, deciding they dislike a style, color, or fit we are not held responsible.
There are NO refunds. All sales are final and we do not issue refunds on orders that have completed payment. We offer store credit ONLY If you would like to EXCHANGE your clothing, it must be in original state. Meaning clothing must have not been unraveled, washed,or cut.
Once Payment Is Released To Us, There Are NO REFUNDS